Fractional
Leadership Services
What is Fractional Leadership?
I offer fractional leadership, providing senior-level expertise to startups and small to mid-size businesses on a part-time basis within a limited time frame -so you get the benefit of an experienced executive without the cost of a full-time hire. I work directly with leadership teams to address challenges, optimize operations, strengthen culture, and drive strategic growth, all with the flexibility your business needs.
I act as an embedded member of your team, have goals, and I am accountable to measures and results.
My Fractional Leadership Services:
Fractional Chief of Staff
Skills & Expertise
Strategic planning, translate strategy into execution by owning high-priority and high impact projects, organizational design and team structures, design and set up performance measures, systems, and tools, process improvements, project management, critical thinking, data analysis, conflict resolution.
Fractional Learning Strategy
Skills & Expertise
Customer solutions and learning pathways for employee growth at every level of the organization, curriculum review, adult learning theory and frameworks, program evaluation, feedback and surveys, HiPO program development, needs analysis, and gap analysis, data analysis, internal learning and development strategies .
Fractional Learning Design and Development
Skills & Expertise
Online learning, ILT, vILT, blended learning, curriculum development, design review, communities of practice, custom employee learning programs design and delivery, practical learning experiences on a budget, facilitator management and support.
Customer Experience / Customer Success
Skills & Expertise
Define and operationalize process and workflows, post-sales motions to enhance client relationships, engagement and retention, scaling operations at the right time, streamline support workflows, help desk solutions, customer onboarding / overboarding, feedback loops, customer enablement and GTM collateral, job analysis and role definitions.